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Netgear Support Guide and Tips

Many people have problems logging in their routers because of technical router issues or log-in problems. Router log-in issues can be resolved as you read through this article. First, using an Ethernet cable, connect your router and computer, with one end of the LAN port with both ends secured. As explained in the user manual, check the Internet LED to ensure it is lit and troubleshoot the light status if it is not lit. The LEDs for the LAN ports should be lit, and try to move the cable to a different port if they are not lit up. There should also be a lit on the LED of the Ethernet adapter. If your Ethernet was not made by Netgear, you can contact the direct manufacturer.

Inspect to see if your computer is connected to your router by selecting start, run, and type ping or and if your computer is not connected once a message appears saying “Request timed out”. Make sure that proxies are not ongoing or enabled by using Internet Explorer, choose Tools then Internet Options, Connections, and LAN Settings, ensuring that the field that says “use a proxy serever for your LAN…” is unchecked. It is important to clear previously router login page by choosing tools, internet options, delete files and delete all offline content, then clicking ‘OK’. Try to also access the internet using a different computer or browser. Power off your router and power it back on again. If all else fails, you can restore the factory default settings of your Netgear home router and enter the default username and password.

For changing the WiFi password or SSID, the default username (admin) and default password which is ‘password’. Enter the new username and password on the home page under ‘Wireless’ on the Name or SSID field and Network Key field. If ever your device disconnects from the wireless network, you can view the available networks by entering the new WiFi password or network key. Netgear highly advise users to enable password recovery if changing the password for the router user name admin, so it can be recovered if it’s forgotten. This type of password recovery is supported by different Internet browsers such as Internet Explorer, Firefox, and Chrome but not Safari. If the password recovery is enabled, you are prompted to enter the serial number that is found on the product label.

Come and visit our website or homepage if you want to know more information about troubleshooting your home Netgear router, and become a smart and informed consumer as always by checking our related articles now!

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